YooZit Refund Policy

Effective Date: 01-01-2024

Introduction: Welcome to YooZit, an eCommerce app created by CERT Developers Pvt Ltd. We strive to provide our customers with an exceptional shopping experience. However, we understand that sometimes you may need to return a product. This Refund Policy outlines the terms and conditions for returning products purchased through YooZit.

1. General Return Conditions:

• Items must be returned within 7 days from the date of purchase.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Certain types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

2. Refund Process:

• To initiate a return, please contact our customer service team at 844-966-9112 with your order number and reason for return.
• Once your return request is approved, we will provide you with instructions on how to return your item.
• After we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund.
• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Non-Returnable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

4. Partial Refunds:

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error may only receive a partial refund.
• Items returned more than 7 days after delivery will not be eligible for a refund.

5. Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at [Insert Contact Information].

6. Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service team 844-966-9112

7. Shipping:

• To return your product, you should watts app on 844-966-9112. And get approval
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.

8. Contact Information: For any questions related to our refund policy, please contact us at:

• Phone: 8449669112
• Email: yoozitcare@gmail.com
• Address: Building No 85, Block D, Nehru Colony, Dehradun

Note: This policy is subject to change at any time. Any changes will be posted on this page.

By making a purchase on YooZit, you agree to our Refund Policy. Thank you for shopping with us!